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Customer Service
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Returns
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If for any reason you are not completely satisfied
with the products you have purchased from Active And Able, please call one of
our helpful customer service representative's for the Return of product
at 1-877-229-9993.
When returning product, please know that every item must be returned in their
original condition, and packaging, within 30 days from receipt of
merchandise. Packages will be refused if returned C.O.D., or without
Return Authorization Number.
Active And Able guarantees all its products from defects and will pick-up,
as well as replace defective merchandise within a given warranty period.
Customers with orders shipping to Canada will automatically be called with
freight charges and must be prepaid.
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Creating an Account
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To create an online customer account either
click here or you can scroll to the top of any page and click on the
Register link and fill out our online form. Registering is not required to
place an order, but we recommend registering so that you are eligible for
online discounts and also to learn about new and exciting items as they become
available.
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Updating My Address or Account Information
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To update your online account either click here
or click on the "Manage Account" link and then click on the "Account
Maintenance" button to access this information on your account.
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